Access for the Uninsured patients are assigned to a primary care provider who will see them at his or her office. The primary care provider will make referrals for Doctors Care network specialists as needed by calling (720-458-6200) or faxing (720-458-6177) the referral to our Patient Care Manager. Due to our large network of providers, nearly every specialty need can be addressed. Mental health care and medication management are also available.
Patients help maintain positive relationships with physicians by showing up on time to scheduled appointments, paying assigned sliding-fee-scale payments and copays, following medical advice and using the emergency room appropriately.
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Doctors Care Partner Hospitals
Access for the Uninsured – Frequently Asked Questions
If you need further information, please contact your case manager at 720-458-6200.
How long does the application process take?
It usually takes two to three weeks.
I’m not sure if I meet the income requirements. How can I know if I might be eligible before I go through the application process?
Patients must be below a specific income level based on family size in order to qualify. Call 720-458-6200 for a general idea of whether you qualify.
Will I owe a monthly premium?
No. Doctors Care is not insurance and your providers are donating most of the cost of your care. Your responsibility is to pay your assigned percentage payment rate at each appointment with a provider.
Why don’t you cover areas like Aurora and Jefferson County?
We follow the geographical boundaries of the Arapahoe-Douglas-Elbert Medical Society, as our founding organization. As they have grown and expanded from being the Arapahoe Medical Society, we have expanded our boundaries with them. For links to resources in other areas, please click here.
I’ve already been in the hospital. Will you cover that time?
We may backdate up to 90 days from the date of your hospital stay.
I need a specialist or MRI/CT scan. What should I do?
Your provider should call Doctors Care at 720-458-6200 to make the referral.
I would like to see a therapist. Is that something you provide?
Yes! Mental health providers are available to provide counseling and/or medication management for your percentage payment. Contact your case manager to take advantage of this service.
I need surgery. How much will I have to pay?
It will vary. You will receive a separate bill for different parts of the surgery process, such as the hospital, surgeon, anesthesiologist, radiologist, etc. If each one is in the Doctors Care network, they will each be adjusted to your percentage rate. Contact your case manager for details.
I don’t like my Primary Care Physician (PCP). Can I get a new one?
Due to the limited amount of primary care physicians in our network, patients must see the PCP they are assigned. Remember, the physicians in our network are graciously donating their time and expertise to you. If you have a concern, contact your Case Manager.
I moved. Can I switch my hospital to something closer?
Once you let us know you’ve moved, we will try to reassign you to the appropriate hospital. You may let us know your preferred hospital, however, we may not be able to accommodate your first choice as we work hard to assign patients to our hospital partners in equal numbers.
Where do I go for labs, x-rays, or an ultrasound?
These must be performed at your assigned hospital listed on your Doctors Care card. When you visit the hospital, be sure to check in at outpatient registration. If you use a different lab other than the one you’ve been assigned, you will be responsible for the full cost.